Support
How can we help?
Contact us
Send us a message
Fill this in and hit send. It comes straight to us. Typical reply within two business days. If something went wrong, tell us your device, the app version, and what you were doing at the time. Prefer email? Write to support@kintotable.com.
Getting started
How do I get everyone else into the app?
One person creates the table during sign-up. Open the Table tab, tap Gather → Invite someone, and send the link it gives you. It works for 24 hours. Anyone who would rather type something can use the eight-character code that comes with it: they sign up, choose Join a table, and enter it. One account can sit at several tables and switch between them.
Can I be part of more than one table?
Yes. Join as many tables as you like: in-laws, housemates, a supper club. Switch between them from the Table tab. Each table's meals stay separate.
Meals and recipes
How do I import a recipe?
Tap the + button and choose to import. Paste a link from a recipe site, YouTube, TikTok, Instagram, or Pinterest, or browse to the recipe inside the app and save it from there. You can also scan a screenshot of a recipe, or a photo of a printed page.
An import came back wrong or empty.
Some sites hide their recipe behind logins, pop-ups, or video players the importer can't read. Every imported recipe opens in an editor before it's saved, so you can fix the ingredients and directions by hand. If a particular site fails consistently, send us the link with the form above. Those are the most useful bug reports we get.
Why can't I edit someone else's recipe?
Only the person who published a recipe can edit or delete it. Anyone at the table can log a night they cooked it, rate it, and leave notes. Those are yours and don't change the original.
Photos and permissions
Why does the app ask for my camera and photo library?
Only so you can attach a picture to a meal. The app asks the first time you tap to add a photo, and nothing is uploaded unless you explicitly attach it. You can decline and use KinToTable without photos.
Account and data
How do I delete my account?
In the app, open the You tab and choose Delete my account. This permanently removes your account, the meals and recipes you added, and your personal data. It can't be undone.
No longer have the app installed? Use the contact form at the top of this page, pick Delete my account as the topic, or email support@kintotable.com. Either way, send it from the email address on your account. We'll confirm once it's done.
What deleting your account removes, and what stays with your table →
I forgot my password.
Use Forgot password on the sign-in screen and we'll email you a code to type back into the app. It's good for an hour. If it doesn't arrive within a few minutes, check your junk or spam folder, then send us a message.
What happens to my meals if I leave a table?
Leaving a table only removes you: the nights you cooked and the recipes you published stay with the table, since they're everyone's memories now. Deleting your whole account is the stronger one. It removes the nights you logged, and takes your recipes with them unless somebody else has cooked or saved one, in which case it stays with the table.
Reporting a bug or asking for a feature
Use the contact form at the top of this page. The more detail the better: your device and OS version, the app version, and what you were doing when it went wrong.
Privacy
What we collect, how it's stored, and how to get rid of it is written out in the privacy policy. The short version: your table's content is visible to the people at your table and no one else, we don't run ads, and we don't sell data.